Process Improvement Case Studies for planning and tracking process improvement ROI

Beyond Lessons Learned -
Planning and Writing Case Studies to Integrate Improvement Measurement into Your Improvement Cycle
Presented at the SEPG Conference, March, 2004, Orlando, FL, USA
Follow this link for examples of process improvement success described using case studies.
'Presentation materials used in the tutorial at the SEPG Conference, Orlando, FL, March, 2004
The presentation ~

Process Improvement Case Study Workshop (pdf, 574.59KB)
This interactive workshop helps a team within an organization define and produce a case study describing their experience in process improvement.

Case studies can document an organization’s experience, both the successes and the problems encountered in solving difficult problems. In the case of this workshop, the problem area is process improvement. PIA’s materials and support help an organization define the goals for their case study, define the plan to develop and to publish the case study and identify all of the steps along the way. The initial steps in developing the case study are taken in the workshop.

The result of the workshop is a complete set of plans for developing the case study, the first few sections of the case study, and support for completing the case study

Down load here!

Hand outs provided in the tutorial ~
Case Study Project Plan

Case Study Project Plan Template

Case Study Project Plan Schedule (mpp)

Case Study Example

Case Study Template

Issues Matrix Example

Issues Description Matrix

Issues Matrix Template

Down load here! (zip, 139.45KB)


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Release 3.13